I come to Ray Laethem because I receive exceptional service from Tom and Betsy! It is not about selling a car, but they make sure that you get the right fit and price! I LOVE THEM!
I always get in and out quickly, which makes a huge difference when you own your own company. My service advisor Donnell Reymond is always courteous and professional when I have service done and advises me on what may be needed in the upcoming future to keep our van running smoothly. Great job Ray Laetham Buick GMC!!
I had service (oil change/tire rotation) done. Made an appointment ahead of time, and it certainly improved wait time. I barely was settled into the wait area, when the service person came in with the good news the tasks were completed. The experience was pleasant and easy.
I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattached and it was discovered that my front brakes We’re on red and I was getting ready to go on a long trip with my children and was very happy that all of the work was taken care of and less than three hours 🙂
This is my fourth vehicle from Ray Laethem GMC dealership. So I can honestly say I am family rather than just a customer. I love the staff, especially Betsy Crain. She is a professional in her craft. She goes beyond helping you, doing all the leg work and making you feel comfortable and satisfied with the purchase of your vehicle. 5 ***** to my dealership.
Betsy and Tom are so professional, helpful, and dedicated to customer satisfaction. It was a pleasure working with them both and we will certainly be lifelong customers!
I had an appointment for my oil change. You were timely and efficient and completed everything I was expecting of you. I was in and out in about an hour. GREAT