Customer Testimonials

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Facebook Dec 6, 2017
 

Bob Hunwick, my salesperson, used every tool in his toolbox to get me a fanstastic vehicle at a good price. Treated me with courtesy and respect and no B.S.

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Cars Dec 5, 2017
 

What an excellent sales staff, especially Ryan. Very kind and very helpful. The sales manager Tom talked to my wife and I and explained to us that wherever we purchased a vehicle you have to enjoy the experience. We had shopped around and many dealerships did not care about the car buying experience; Tom did. we appreciated how they walked us thru every decision that was needed to buy a vehicle AND they gave us a better 2017 Acadia at a better price. Isn't that what all of us want? I would say without a doubt if you are looking for a GMC or a Buick then you should definitely go to Ray Laethem Buick GMC. Wherever you are coming from in the metro Detroit area it will be worth the ride!!!

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Cars Dec 5, 2017
 

Great job, very kind and able to get the job done in a timely manner.

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Google Dec 4, 2017
 

Not only did I get the exact GMC that I wanted, Ray Laethem made sure I got it at the price I wanted too. The entire sales staff was extremely welcoming, and EJ made sure that the entire process was seamless. I definitely recommend Ray Laethem and will be going back for all my future vehicles!

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Google Dec 4, 2017
 

Service was excellent, professiona, timelyl and courteous. Staff at Ray Laethem are the best. I wouldn’t go anywhere else!

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Cars Dec 3, 2017
 

Great job! Reservation commitment kept, service agent professional and friendly, turnaround time met, requirements completed.

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Cars Dec 2, 2017
 

Excellent service would have liked for them to wash the car

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Google Nov 30, 2017
 
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DealerRater Nov 28, 2017
 

Joyce in the service area was most professional and expedient in proving a cost analysis. Providing transportation to and from the dealership and closure to settling the account. Truly a valuable commodity to the dealership and should be valued as such. This service experience was far superior to a previous visit concerning a defective pair of rear hatch arms. The GM recall and replacement of them in November of 2015 and the failure to notify the consumer of a November 2016 GM dealer notification to recalibrate the computer settings created an out of pocket expense that should have not occurred to a life long GM owner for the last 49 years. This was definitely not caused by misuse by the consumer as outlined by other service personnel.

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Google Nov 27, 2017
 

great service and prices

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Google Dec 8, 2017
 
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Google Dec 7, 2017
 
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Cars Dec 6, 2017
 

Really appreciate the profession staff and timely repair!

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Cars Dec 6, 2017
 

I was able to tell them what I wanted and they got it done! Had a little service issue right after purchase and they went above and beyond in getting it handled. Car purchasing rarely is fun or easy but Rob did a great job accomidating my requeats.

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Google Dec 4, 2017
 

I went in without an appointment for an oil change. Was told a 2 hour wait but it only took 1 1/4 hour and they addressed my recalls also. Excellent service very friendly guys.

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Google Dec 4, 2017
 
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Cars Dec 2, 2017
 

Very good dealer experience would recommend this dealership

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Cars Dec 2, 2017
 

The service technicians were very helpful. The car was ready from service when expected.

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Cars Dec 1, 2017
 

The dealership was very clean, friendly, my service advisor was very professional.

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Cars Nov 30, 2017
 

Repairs done on vehicle have really improved usage. Driving the vehicle is now a very smooth ride. Thank you.

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