Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces?
The salesman found me my used vehicle in less than one day. The 2009 Acadia looked likes and runs like a 2018. The trade in value I received on my 2000 Mercedes was better than I had hoped for and twice what others were offering. I would recommend Ray Laethem Buick GMC to anyone.
The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge for the new tire. Thus, I didn't have to deal with a costly purchase.
Really great. Anthony was the face of the service and he kept me informed all the way through the process.
Ray Laethem has always given me exceptional service
The Ray Laethem crew made my experience flawless and painless. I was able to complete my credit application online (while at work) and was communicated with quickly. I was sent my "check list" of necessary items to complete and bring in and was able to prepare those before even stepping foot in the dealership. Special thanks to Jim Castiglione, Tom King and Betsy Crane.
Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any problems that come up with my car.
I always take my car in for a check-up before driving to visit my grandsons. This time they rotated the tires and when I drove away a dashboard light went on indicating there was trouble. I took it back and my Service Rep. Donnell checked the tires and the warning light went out. But the next morning it was back. I took the car back in and the mechanic worked on it, drove it himself several times and the glitch was fixed. Throughout all of this Donnell was reassuring and gave me confidence that the car would be ready for me to take on my trip. Thanks to everyone at Laethem, especially Donnell.
Overall service and previous purchase was fantastic