Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about!
Mike and Joyce in the service department went above and beyond to make me happy. Great job! Great team!
Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer the best service for my budget.
After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away and received the message to have it towed immediately. Rep Raymond kept me informed every day about the additional problems found and what progress had been achieved. Because there no loaners available, I rented a car for three days from Enterprise at a good dealership rate. On Friday, Donnell got me a loaner for the long Memorial Weekend. It took over a week to fix all the problems, but I felt the mechanic and the rep were being thorough and careful to find all the problems. I feel the service is good and trustworthy at Ray Laethem.
I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but they said it would be 3-4 hours. After putting air in my tire I drove home and called Laethem Service. They got me in right away and had it fixed in about 30 minutes. Since I have tire insurance it cost me 0. Thank you