Becky my sales person was wonderful. However I was told that if I ever needed to bring my car in for service I would be able to get a loaner. Had an appt for 730 am. Arrived on time. Told no loaners available. Also was told some one would get back to me by early afternoon. 2 pm I call only to be told my car hasent even been looked at. WTH. Where is the communication. Where is the loaner. I hate getting the run-around. Changing my 2 star to a 4 star. Mr Jeff Latham called me himself and made sure that everything was completed to my satisfaction. It’s been a long time since I’ve received customer service of that level. THANK YOU for making everything alright. !!!
friendly and helpful with all aspects of the sale and delivery there explanation on all aspects of the cars working was great best experience over the last 5 cars
Best dealership in the universe
No complaints good service Service was friendly efficient and on time employees were polite, helpful and courteous. I have no complaints pertaining to this service visit.
I have been a customer of Ray Laethem Buick-GMC since 1985. Always been treated very well Over the years, leasing or buying various GM cars. The service department has been equally Good.!