Bob Hunwick, my salesperson, used every tool in his toolbox to get me a fanstastic vehicle at a good price. Treated me with courtesy and respect and no B.S.
What an excellent sales staff, especially Ryan. Very kind and very helpful. The sales manager Tom talked to my wife and I and explained to us that wherever we purchased a vehicle you have to enjoy the experience. We had shopped around and many dealerships did not care about the car buying experience; Tom did. we appreciated how they walked us thru every decision that was needed to buy a vehicle AND they gave us a better 2017 Acadia at a better price. Isn't that what all of us want? I would say without a doubt if you are looking for a GMC or a Buick then you should definitely go to Ray Laethem Buick GMC. Wherever you are coming from in the metro Detroit area it will be worth the ride!!!
Great job, very kind and able to get the job done in a timely manner.
Not only did I get the exact GMC that I wanted, Ray Laethem made sure I got it at the price I wanted too. The entire sales staff was extremely welcoming, and EJ made sure that the entire process was seamless. I definitely recommend Ray Laethem and will be going back for all my future vehicles!
Service was excellent, professiona, timelyl and courteous. Staff at Ray Laethem are the best. I wouldn’t go anywhere else!
Great job! Reservation commitment kept, service agent professional and friendly, turnaround time met, requirements completed.
Excellent service would have liked for them to wash the car
Joyce in the service area was most professional and expedient in proving a cost analysis. Providing transportation to and from the dealership and closure to settling the account. Truly a valuable commodity to the dealership and should be valued as such. This service experience was far superior to a previous visit concerning a defective pair of rear hatch arms. The GM recall and replacement of them in November of 2015 and the failure to notify the consumer of a November 2016 GM dealer notification to recalibrate the computer settings created an out of pocket expense that should have not occurred to a life long GM owner for the last 49 years. This was definitely not caused by misuse by the consumer as outlined by other service personnel.
great service and prices
Really appreciate the profession staff and timely repair!
I was able to tell them what I wanted and they got it done! Had a little service issue right after purchase and they went above and beyond in getting it handled. Car purchasing rarely is fun or easy but Rob did a great job accomidating my requeats.
I went in without an appointment for an oil change. Was told a 2 hour wait but it only took 1 1/4 hour and they addressed my recalls also. Excellent service very friendly guys.
Very good dealer experience would recommend this dealership
The service technicians were very helpful. The car was ready from service when expected.
The dealership was very clean, friendly, my service advisor was very professional.
Repairs done on vehicle have really improved usage. Driving the vehicle is now a very smooth ride. Thank you.